Welcome to the Complaint Portal
Please select an option from the menu above to proceed.
Important Notice
For reporting unauthorized electronic transactions, customers can:
- Call our toll-free number: 1800 233 6822
- Email the transaction details to: info@mucbank.com
It is also advised to report the incident to the Cyber Cell of your local police station or by calling 1930.
Step 1: Register Complaint
Choose financial or non-financial category.
Step 2: Await Response
Our team reviews and assigns your case.
Step 3: Track Status
Use your complaint number for updates.
Menu Guide
Register Financial Complaint: Banking transactions, fund transfers, failed
payments, or unauthorized debits.
बैंकिंग लेन-देन, फंड ट्रांसफर, विफल भुगतान अथवा बिना अनुमति के डेबिट
से संबंधित शिकायत
Register Non-Financial Complaint: Account issues, customer service, etc.
खाते से जुड़ी समस्याएँ, ग्राहक सहायता, एवं अन्य सेवाएँ।
Track Complaint Status: Monitor resolution progress of your submitted
complaint.
दर्ज की गई शिकायत की प्रगति देखें।
